General FAQs
Lucent Saunas combine the latest design trends, premium quality materials, and cutting-edge technology to deliver an unparalleled sauna experience.
Yes, our saunas are designed for daily use. However, always stay hydrated and consult your doctor if you have any medical conditions or concerns.
We offer a range of Infrared, traditional and outdoor saunas.
The main difference is the heat source. Infrared saunas use infrared panels to heat the body directly, while traditional saunas heat the air around you. Infrared saunas operate at lower temperatures and offer a more comfortable heat experience.
Our traditional saunas heat up to 195°F (90°C), while infrared saunas operate at a more comfortable 120°F to 150°F (49°C-65°C).
For best results, sauna sessions should last between 20-45 minutes. Always listen to your body and stay hydrated.
Yes, we prioritise sustainability by using eco-friendly materials, energy-efficient technology, and responsible manufacturing practices.
Yes, our saunas come with clear installation instructions. All models can be assembled in DIY-style.
We offer a comprehensive warranty that covers both the structure and electrical components of your sauna for 1 year, giving you peace of mind with your purchase.
Our saunas require minimal maintenance. Regularly wiping down surfaces, checking the heating elements, and following basic care guidelines will keep your sauna in top condition.
Lucent Saunas come equipped with smart touch controls, Bluetooth sound systems and LED chromotherapy lighting.
Shipping FAQs
For saunas that are in stock the estimated delivery time is 7-15 days. For saunas that are out of stock estimated dispatch from warehouse is 28-35 days. To see if your sauna is in or out of stock please check the product page.
All Lucent Saunas are shipped from our warehouses located in each country. Sydney for Australia, San Francisco for United States and Vancouver for Canada. Each sauna is uniquely designed by Lucent Saunas for top quality and performance.
Yes, you will receive regular updates on your order status via email, and tracking information will be provided once your sauna has been sent your way. You can also contact our customer service team for updates at any time.
Infrared Sauna FAQs
An infrared sauna uses infrared light to heat your body directly, rather than heating the air. This provides a more comfortable heat experience at lower temperatures.
Infrared saunas operate at lower temperatures, typically between 120°F and 150°F (49°C-65°C), offering a gentler and longer-lasting sauna session compared to traditional saunas.
The difference between far-infrared and full-spectrum infrared saunas is in the type of wavelengths they emit. Far-infrared saunas use only far-infrared wavelengths, which penetrate deeply into the body and are highly effective. Full-spectrum infrared saunas include near, mid, and far-infrared wavelengths, offering a slightly broader range. However, far-infrared saunas are just as good, the far-infrared wavelength is the primary contributor to the therapeutic heat experience. Full-spectrum saunas are a bit more versatile but not necessarily better for everyone.
Infrared saunas are known for promoting detoxification, improving circulation, reducing muscle soreness, enhancing skin health, and aiding in stress relief and relaxation.
Sessions in an infrared sauna can last between 20 to 45 minutes due to the lower temperatures. This allows for deeper tissue penetration without the intense heat of a traditional sauna.
Yes, infrared saunas are safe. They operate at lower temperatures and have minimal electromagnetic field (EMF) emissions. Always stay hydrated and consult a doctor if you have any health concerns.
Infrared saunas are generally easier to install than traditional saunas. They don’t require special ventilation and can often be set up in a variety of indoor spaces. Each sauna comes with instructions to install DIY style.
Chromotherapy uses colour light therapy to promote balance and healing. Our saunas are equipped with LED lights that can enhance relaxation and wellness.
Traditional Sauna FAQs
A traditional sauna uses a heater to raise the temperature of the air, providing a hot, dry environment.
Traditional saunas typically reach temperatures between 150°F and 195°F (65°C-90°C), providing an intense heat experience that promotes sweating and relaxation.
Traditional saunas offer numerous health benefits, including improved circulation, muscle relaxation, detoxification through sweating, stress relief, and enhanced cardiovascular health.
Sauna sessions usually last 15 to 30 minutes, depending on your comfort level. It's important to stay hydrated and listen to your body during your session.
Yes, you can pour water over the heated sauna stones to create steam, which adds humidity to the dry heat and can enhance your sauna experience.
Our Traditional saunas are equipped with an Harvia stone heater.
Yes, proper ventilation is essential in traditional saunas to allow for fresh air circulation and to avoid excessive moist buildup. So when you are not using your sauna, occasionally leave the door open to allow air flow.
Outdoor Sauna FAQs
Lucent Outdoor Saunas utilise advanced infrared heating technology to provide deep penetrating, therapeutic warmth for detoxification, relaxation, and recovery.
Yes, our outdoor saunas are equipped with a specially designed weatherproof roof and durable materials to withstand various weather conditions, ensuring reliable performance year round.
No, Lucent Outdoor Saunas are designed to be freestanding and weather resistant, so they don’t require additional cover or shelter.
Yes, Lucent Outdoor Saunas are designed for easy DIY assembly with clear instructions included in the user manual.
Routine cleaning Is recommended to maintain your sauna's appearance and durability. Ensure proper ventilation after each use to keep the interior fresh.
Yes, our infrared saunas are energy-efficient, using less power compared to traditional saunas while delivering optimal heat and therapeutic benefits.
Absolutely. With their weatherproof construction and advanced heating system, our outdoor saunas are suitable for use in all seasons.